Support
We're here to help. Contact us for any questions or issues you may have.
Frequently Asked Questions
How can I get help?
You can contact us via email at contatoluccasmelo@gmail.com. We typically respond within 24 hours on business days.
How do I report a bug?
Send us an email describing the issue in detail. Please include information about your device and operating system version.
Can I request new features?
Yes! We welcome feature requests. Send us an email with your ideas and we'll consider them for future updates.
What are your support hours?
We provide support Monday through Friday, 9 AM to 6 PM (GMT-3). We aim to respond to all inquiries within 24 hours.
Privacy Policy
Our Commitment to Your Privacy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
Last updated: June 4, 2025
Information We Collect
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- • First name and last name
- • Email address
- • Phone number
- • Usage Data
Usage Data
We do not use third-party analytics or tracking tools. Usage data is collected automatically through Apple's App Store Connect platform in an anonymized and aggregate form. This may include information such as:
- • Device type and iOS version
- • App version
- • Crash reports
- • General usage patterns (e.g. app launches)
This data helps us improve performance and stability but does not include any personally identifiable information such as IP address or unique device ID.
How We Use Your Information
Service Provision
- • To provide and maintain our Service
- • To monitor the usage of our Service
- • To manage Your requests
- • To attend and manage Your requests to Us
Service Improvement
- • To identify and fix bugs
- • To optimize performance
- • To develop new features
- • To improve user experience
Data Sharing
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
Service Providers
We may use third-party services for analysis, push notifications, and hosting. These services have their own privacy policies.
Legal Requirements
We may disclose information if required by law or to protect our rights.
Consent
We only share data with your explicit consent.
Your Rights
Access and Control
- • View collected data
- • Correct inaccurate information
- • Delete personal data
- • Export your data
Preferences
- • Control notifications
- • Manage permissions
- • Opt out of features
- • Cancel account
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Email: contatoluccasmelo@gmail.com
Get in Touch
Support Email: contatoluccasmelo@gmail.com
Support Hours: Monday to Friday, 9 AM to 6 PM (GMT-3)
Response within 24 hours on business days